Principles of the Ombuds Office
Informal
- Reinforces perception as a safe, confidential resource
- Option to speak "off the record"
- Supplements formal procedures
- Visits are voluntary
![](/sites/ombuds/files/images/2021/1702406_MK_C_0283%20crop.jpg)
Independent
- Supports neutrality and impartiality
- Free from interference
- Operates independent of other campus offices, not part of the "chain of command"
- Necessary condition for trust
![](/sites/ombuds/files/images/2021/1903565_MK_Spring.4.25.0643%20crop.jpg)
Confidential
- Encourages visitors to speak freely and honestly
- No outside discussions without your permission
- No records are kept on behalf of the University
![](/sites/ombuds/files/images/2021/2004343_MK_JuneEvening.0036%20crop.jpg)
Impartial
- Supports fairness and confidentiality
- Not an advocate for individuals, an advocate for a fair process
- No forced "solutions", just options and advice
![](/sites/ombuds/files/images/2021/1903565_MK_SpringColorRedbuds.0575%20crop.jpg)