Principles of the Ombuds Office


  • Reinforces perception as a safe, confidential resource
  • Option to speak "off the record" 
  • Supplements formal procedures 
  • Visits are voluntary 


  • Supports neutrality and impartiality 
  • Free from interference 
  • Operates independent of other campus offices, not part of the "chain of command" 
  • Necessary condition for trust 


  • Encourages visitors to speak freely and honestly 
  • No outside discussions without your permission 
  • No records are kept on behalf of the University 


  • Supports fairness and confidentiality 
  • Not an advocate for individuals, an advocate for a fair process 
  • No forced "solutions", just options and advice