"An Ear To The People"

Informal, Independent, Confidential, Neutral.

What Does "Ombuds" Mean?

The original word "ombudsman" has Scandinavian origins and was first used as a public office in Sweden. According to one scholar, the term refers to "a person who has an ear to the people." In American colleges and universities, the office is often referred to as an "agent for justice" within the complex institutional systems of higher education.

University Ombuds office is a safe place where members of the University of Kansas community can seek informal, independentconfidential and impartial assistance in addressing conflicts, disputes, or complaints on an informal basis without fear of retaliation or judgment.  The University Ombuds office adheres to the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics. (pdf)



The purpose of the Ombuds Office is to act as “an ear to the people” so every voice at The University of Kansas can be heard and receive impartial attention without fear of retaliation, loss of privacy, or judgment. The Ombuds Office assists students, staff, and faculty on the Lawrence and Edwards campuses.

Conversations with the Ombuds Office do not serve as "notice" to the University.