The University Ombuds office is a safe place where members of the University of Kansas community can seek informal, independent, confidential and impartial assistance in addressing conflicts, disputes, or complaints on an informal basis without fear of retaliation or judgment. The University Ombuds office adheres to the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics. (pdf)
The mission of The University of Kansas Ombuds Office is to ensure that all members of the university community receive fair and equitable treatment. The Ombuds Office carries out its mission via two complementary approaches: (1) receiving and attempting to resolve individual grievances on a confidential, informal basis; and 2) supporting systems change that advance the goal of a fair conflict management system.
The purpose of the Ombuds Office is to act as “an ear to the people” so every voice at The University of Kansas can be heard and receive impartial attention without fear of retaliation and loss of privacy.