WHAT DOES AN OMBUDS DO?

  • Provide a safe place to share thoughts and discuss concerns
  • Listen non-judgmentally
  • Help identify and evaluate options
  • Offer coaching (i.e. help a visitor prepare for a difficult conversation)
  • Advocate for fair process
  • Serve as a supplement (not replacement) for formal channels
  • Collaborate with other campus offices on issues of general concern
  • Gather information and provide referrals to other resources
  • Discuss rights and responsibilities
  • Provide University policy consultation
  • Facilitate communication
  • Identify trends and systemic issues to promote positive change
  • Operate under the Code of Ethics and Standards of Practice of the International Ombudsman Association

KU Today
One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
—ALA
23rd nationwide for service to veterans —"Best for Vets," Military Times